Privacy Policy

Your privacy matters to us

Effective Date: January 1, 2026

This privacy policy outlines how YEN, operated by Ibtisam / SamStack, collects, uses, and protects your personal information. We are committed to maintaining transparency and ensuring your data security.

Information We Collect

We collect only the personal information necessary to provide you with the best possible experience:

Passwords are handled securely through Firebase Authentication and are never stored or directly accessible by us. Your password security is protected by industry-leading encryption standards.

How We Use Your Information

Your personal information is used exclusively for the following purposes:

We do not sell, share, or use your information for any other purposes without your explicit consent.

Third-Party Services

YEN utilizes Google Firebase for authentication and data management. Firebase is a trusted service that complies with Google's stringent privacy and security standards. Firebase may collect technical information necessary for authentication, security, and service reliability.

We have implemented appropriate safeguards to ensure that any third-party services we use maintain the same level of data protection that we do.

Data Retention and Deletion

Your data is retained only for as long as necessary to provide you with our services. You have complete control over your information:

To request account deletion, please contact us using the information provided below.

Children's Privacy Protection

YEN is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will take immediate action to delete such information and terminate the child's account.

Parents or guardians who believe their child has provided information to YEN are encouraged to contact us immediately.

Your Privacy Rights

You have the right to:

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Security Measures

We implement industry-standard security practices to protect your information, including encryption, secure authentication protocols, and regular security assessments. However, no system is entirely risk-free. We encourage you to maintain the confidentiality of your password and report any unauthorized access immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, regulations, or other factors. The effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, we are here to help.